Facebook Pixel
Skip to content

CITB Online Services

CITB Online Services is our portal where employers can access Levy & Grant information and services.

Sign up or sign in

As an employer, you can use CITB Online Services for:

Levy Online

  • Submit outstanding Levy Returns
  • View Levy Returns and Assessments from previous years

Grant Online 

  • Apply for Apprenticeship, Qualification, and Short Course grants
  • Manage grant online access to your employer
  • Authorise attendance grants 
  • View grant statements or request grant reports
  • Access the Construction Training Register (CTR) to view a worker or learner's training record

How do I get access to CITB Online Services?

  1. Go to the CITB Online Services
  2. Click ‘Sign in’ in the top right corner of the page.
  3. If you already have a Levy or Grant online account, you can sign in with your existing details.
  4. If you do not already have an online account, click ‘Sign up now’ and create your account with an email address and password.
  5. When you have signed in to your online account, request access to your employer for Levy or Grant online access (make sure you have your 7-digit CITB registration number to hand, found on letters and other correspondence from CITB).

Note that Levy and Grant access are requested separately. If you have Levy access and can complete your Levy Return, but do not have Grant access to apply for a grant, or vice versa, you must ‘request access to your employer’ and select the appropriate access type you’re missing.

We have a range of PDF guides and videos to help you with signing up and requesting access to your employer.

Grant Online Admin users

For all CITB-registered employers, the first user given grant online access, or the main grant contact for those with existing grant online users, will be a grant admin for the employer.

Admin users can:

  • View other users who have Grant access to the employer account through the portal.
  • Manage the grant online access of other users, including removing them or changing their role to also be an admin, and updating which grant user receives grant reports and authorisation emails.
  • Add new users to access grant online against the employer account so they can apply for grants, authorise attendance grants, and more.
  • See and approve or reject grant online access requests sent from other portal users to your employer.

Please note there is currently no ability to complete these tasks for Levy online access.

Find guides & videos on being a grant online admin.

We have a range of PDF guides and videos to help you use CITB Online Services.

These guides take you step-by-step through the following activities:

  • Sign up to the portal
  • Request access to your employer
  • Apply for a single grant (excludes short course grant)
  • Apply for grant in bulk (excludes short course grant)
  • See draft & submitted grant applications
  • Being a grant admin for your employer

Find guidance and videos on how to apply for short course grants.

Find guidance and a video on how to complete your Levy Return.

Find guidance on accessing the Construction Training Register (CTR) to view a worker or learner's training record.

If you need help using CITB Online Services, or experience any issues, please email levygrant.online@citb.co.uk