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Internet Test Centres (ITCs)

An Internet Test Centre (ITC) is a centre approved by CITB to provide testing facilities for tests such as the Health, safety and environment (HS&E) test.

On this page:

How to become an Internet Test centre (ITC)

Training providers interested in becoming an ITC should first read the following information to ensure you can meet the requirements:

How to apply

GB - England, Scotland or Wales

If you meet the scheme requirements, you can apply to become an Internet Test Centre (ITC) for the CITB HS&E Test, as part of your Training Provider Network (TPN) membership

Find out more about the TPN and how to apply

Outside of GB

To become an Internet Test Centre (ITC) and work with us in Northern Ireland, the Republic of Ireland, the Isle of Man or the Channel Islands you should first check you are able to meet the scheme requirements and application criteria

Fill in an ITC Initial Application Form.

This form should be completed in full, even if you are an existing CITB Approved Training Organisation (ATO) or Site Safety Plus Centre (SSP).

Information you’ll need for your application

  • To complete your application you will need to have the following information available
  • Your Companies House registration number (if applicable)
  • Your company’s registered name, trading name, registered address, contact details and details of your company accounts department
  • Organisation name (if not a company), trading name, registered address and contact details including for accounting purposes
  • Sole trader name (if applicable), address, contact details and accounts information
  • Your CITB Levy Registration Number (if applicable)
  • Your registered charity number (if applicable)
  • Proof of approval from any Awarding Organisations (if applicable)
  • Appropriate authority within your organisation to sign the Forms of Agreement with CITB.

What next?

We will be in touch within 10 working days of receiving your application to advise you on the next steps.

Fees

Internet Test Centre Fees

 

Initial site survey

Prior to obtaining centre approval, one of our Quality Consultants will conduct an initial site survey to ensure you have everything in place. This fee needs to be paid prior to the visit taking place.  

 

£250 + VAT

Site survey

Chargeable when the training provider changes the location of the test room at the training providers premises and/or changes address.

 

£250 + VAT

Subscriptions

 

Initial subscription

This fee will be charged once your initial site survey has taken place and all relevant contracts have been returned and accepted. Please note this fee will cover your first year of subscription up until August and is charged on a pro rata basis.

 

£750 + VAT

Annual subscription

Normally invoiced in August of each year

 

£750 + VAT

Delegate Tests

CITB will invoice for any tests delivered, a week in arrears.

Cost per test

 

£22.50 

 

PRICE INCREASE - Delegate Tests from 1 April 2026:

Cost per test

£23.50

Quality Assurance

 

Appeals, by the training provider and/or delegate

(See CITB Appeals Policy for details)

• First

• Second

• Final

 

No Fee

£150 + VAT

£400+ VAT

Cancelled visits within five working days of planned appointment

• Endorsed • Recognised • Assured • Licensed

 

£250 + VAT

Additional unplanned quality assurance visits

Additional unplanned quality assurance visits will include:

• Advisory visits

• Additional approvals

 

£250 + VAT

Malpractice, maladministration, and fraud investigations

This will be charged where the case of malpractice, maladministration and/or fraud have been proven.

100% of costs incurred

+VAT

 

 

Support

ITC Administrator Test

Once you have been approved as an ITC you will need to take the ITC Administrator test, as part of the set-up process. It is an open book test based on the ITC Scheme Rules, following completion you will be able to administer CITB HS&E Tests.

ITC Administrators are required to take the ITC Administrator test annually, on or before the anniversary of their initial ITC Administrator test.

Technical Requirements

Existing ITCs should log into Pearson Vue Connect go to Resources > Support Materials and search "ITC Technical Requirements" for the most up-to-date ITC Technical Requirements.

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