Consumer code for home builders
Innovation
Productivity and new ways of working, Learning resources, Sectors and roles, Small employer support
Home Building Federation
NFB; NAEA
England
£20,000
2016
Specialist
This project is the first of its kind, and it will provide home builders with tools to train their staff in Consumer Protection Regulation code.
This includes responsibilities to the home-buyer and their duties in informing the home-buyer about all matters that have a bearing on their purchasing decision. This will be done through both online e-learning and webinars and will enable more staff to be trained more efficiently
Develop a webinar training package and an online self-assessment tool
01 Apr 2016
31 May 2017
End of project summary
The project finished in January 2018. Approximately 7,900 people have undertaken the training and 9 large home building companies are running the training within their own companies.
The training has been positively received and feedback shows that knowledge of, and compliance with the Code, has improved.